Privacy Policy
CAT Scale Company
PO Box 630
Walcott, IA 52773
You can reach us via email or call us at 1-877-CAT-SCALE (228-7225)
Thank you for your interest in CAT Scale Company (“CAT Scale”, “we” or “us”), our mobile application Weigh My Truck (“App”), and our web site (the “Site”), as well as all related web-based platforms, web sites, networks, CAT Scale Locator, downloadable software, mobile applications (including tablet applications),and other services provided by us and on which a link to this Privacy Policy (this “Policy”) is displayed (collectively, together with the Site and the App, our “Service”).
This Policy describes the information that we gather from you on the Service, how we use and disclose such information, and the steps we take to protect such information. By using the Service, you consent to the privacy practices described in this Policy.
The information we collect on the Service:
User-provided Information. When you use the Service, you may provide and we may collect what is generally called “personally identifiable” information, or “personal information,” which is information that specifically identifies an individual. Examples of personal information include name, email address, mailing address, mobile phone number, and credit card billing information. You may provide us with personal information in various ways on the Service. For example, you provide us with personal information when you register for an account, use the Service, or send us customer service-related requests.
We collect the e-mail addresses of those who communicate with us by e-mail. The e-mail addresses are used to contact existing or potential business customers. Consumer-provided e-mails are kept only for the purpose of providing consumer advice and assistance. We will not share business or consumer e-mail addresses you give to us with other marketers unless you agree.
Generally, we try to minimize the amount and types of information that we collect to only that information that is necessary to perform our Services or to process a truck scale weighing transaction that you have initiated. Within CAT Scale, we only share personal information with employees that have a need to know.
All visitors – we use non-persistent or “session” cookies for all web site visitors to collect aggregate information on the number of visits to our site and the number and types of pages viewed.  These cookies are not placed on the hard drive and are deleted when the browser is closed.  We use some framework-related cookies that are stored on the hard drive under “Weigh My Truck.” You can view these cookies by checking your browser settings. On some browsers, by clicking the padlock icon next to the url address bar you can view these cookies. It is essential that your browser be enabled to accept non-persistent or “session” cookies in order to use this web site.
General information – session cookie information is used only by CAT Scale and is not provided to any other organization. It is used in aggregate for traffic analysis. It is also used for Web site and system administration, including research and development, user analysis and business decision-making.
Click Stream Data
We collect click stream data and HTTP protocol elements through access logs. This information is used for Web site and system administration including: research and development, user analysis and business decision-making.
How we use the information we collect:
We use the information that we collect on the Service to operate, maintain, enhance and provide all features of the Service, to provide services and information that you request, and to respond to comments and questions and otherwise to provide support to users.
We use the information that we collect on the Service to understand and analyze the usage trends and preferences of our users, to improve the Service, and to develop new products, services, features, and functionality.
We may use your email address or other information we collect on the Service (i) to contact you for administrative purposes such as customer service or (ii) to send communications, including updates on promotions and events, relating to products and services offered by us. Generally, you have the ability to opt-out of receiving any promotional communications as described below under “Your Choices.”
When we disclose information. Except as described in this Policy, we will not disclose your information that we collect on the Service to third parties without your consent.
We will only disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with state and federal laws, in response to a court order, judicial or other government subpoena or warrant, or to comply with applicable state weighmaster laws. We may also disclose weigh ticket information upon your request or according to the guidelines described on our “Ticket Copy Request” portal. CAT Scale Company only provides ticket information to the purchaser of the ticket, to the trucking company name that appears on the ticket, or to verify tickets that have been presented to customers as proof of weight.
Web Site Errors
CAT Scale attempts to provide the most recent, accurate, and reliable information on our web site. However, there may be occasions when information featured on may contain incomplete data, typographical errors, or other inaccuracies. CAT Scale does not warrant that the information accessible via this web site is accurate, complete or current. Any errors are unintentional and we apologize if erroneous information is reflected in location data, map routing or weighing information. CAT Scale reserves the right to correct errors and to update information at any time. Of course, we will make every effort to provide you with current information.
CAT Scale does not warrant that this web site will operate uninterrupted or error-free, that defects will be corrected, or that this site or its server will be free of viruses or other harmful elements. As a user of this web site, your access is undertaken at your own risk. CAT Scale shall not be liable for damages of any kind related to your use of or inability to use this web site, even if CAT Scale knew or should have known of the potential for such damages.
Your Choices
You may, of course, decline to share certain personal information with us, in which case we may not be able to provide to you some of the features and functionality of the Service. You may update, correct, or delete your profile information and preferences at any time by accessing your account preferences page on the Service. If you wish to access or amend any other personal information we hold about you, you may contact us at 877-CATSCALE Ext. 5. Please note that, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, or satisfaction of legal obligations.
If you receive commercial email from us, you may unsubscribe at any time by following the instructions contained within the email. You may also opt-out from receiving commercial email from us, and any other promotional communications that we may send to you from time to time, by sending your request to us by email at or by writing to us at the address given at the end of this policy.
Do Not Track Settings
Your device operating system or browser may include settings, options, or add-on components to control the placement and presence of cookies and access to location information. We do not track our users over time and across third party websites to provide targeted advertising and do not specifically respond to Do Not Track (“DNT”) signals. We do keep records of your transaction history as part of our standard record-keeping practice for business records. This transaction history will include information about the location of the scale that was used for that transaction. Where we do marketing based on geography or location, we do not access personal information of the user. We may use device ID information for these marketing campaigns.
Children's Privacy
Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13 without obtaining parental consent. If you are a parent or guardian and discover that your child under 13 years of age has obtained an account on the Service, then you may alert us at 877-CATSCALE Ext. 5 and request that we delete that child’s personally identifiable information from our systems.
Data Security
We use industry-standard encryption technologies when transferring and receiving payment data. We have security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from or about you. We use certain physical, managerial, administrative and technical safeguards that are designed to improve the integrity and security of personally identifiable information. We cannot, however, ensure or warrant the security of any information you transmit to us or store on the Service.
International Visitors
The Service is hosted in the United States and is intended for visitors located within the United States and Canada. If you choose to use the Service from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. or Canadian law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing.
Changes and Updates to This Policy
Please revisit this page periodically to stay aware of any changes to this Policy, which we may update from time to time. If we modify the Policy, we will make it available through the Service, and indicate the date of the latest revision.
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