Why should my drivers use the CAT Scale Weigh My Truck app?
There are several advantages to using Weigh My Truck, but the most important reasons may be the 20 minute per weigh time savings as well as your fleet receiving ticket images automatically.
What are the benefits of a Weigh My Truck Fleet Account?
- Locked Company Name
- Custom Field Prompt – For easier load identification
- Fleet Specific Email Address – Receive copies of all your scale tickets in TIF, PDF and Plain Text Format, real time
- All the tickets you receive are exportable to a .CSV
- Optional Settlement Daily Download – You can pull data from CAT Scale tickets automatically to input into your system
Where can I get Weigh My Truck?
Weigh My Truck is available for smartphones and tablets through Google Play and the Apple App Store.
How much does Weigh My Truck cost?
The Weigh My Truck app is free.
Is there a fee for using Weigh My Truck?
There are currently no additional charges from CAT Scale for using Weigh My Truck. Pricing for U.S. Locations is $13.00 for a first weigh and $3.50 for a reweigh. Pricing for Canadian locations is $23.00C for a first weigh and $6.00C for a reweigh.
Is there a fee for setting up a Fleet Account?
There are no additional charges from CAT Scale for setting up a Fleet Account.
Do my drivers have to register for Weigh My Truck?
Yes, registration is fast and free at weighmytruck.com. Registration can also be completed on the Weigh My Truck app.
What payment methods do you accept?
You may use an EFS, Comdata fleet card, QuikQ, Visa, Mastercard, American Express, Discover, PayPal, and ACH account draft.
Can my drivers get a printed CAT Scale ticket?
Yes, two copies of your drivers ticket will be held at the fuel desk for one hour after weighing.
Can I get an electronic CAT Scale ticket?
Yes, if you have a fleet profile, an electronic copy of your driver's CAT Scale tickets will be emailed to the email address you supply in your account preferences. You can also resend tickets through email in your Fleet Transactions page.
Are CAT Scale weights still guaranteed using Weigh My Truck?
Yes, weights are covered by the CAT Scale Guarantee.
Are weights certified using Weigh My Truck?
Yes, the PDF images that you receive through the Weigh My Truck app meet all state requirements and are certified everywhere with the exception of California. (Note: California Weighmaster Certificates require additional information not captured in the Weigh My Truck app.)
What if I have more questions about a Weigh My Truck Fleet Account?
Please contact our Help Desk at 877-CAT-SCALE (877-228-7225) Ext. 5 or visit our Contact Us page.
How do drivers join my Weigh My Truck Fleet Account?
When using the ACH, Credit Card, or PayPal payment methods, drivers can be added or removed from your account through the Weigh My Truck fleet portal. Comdata, EFS, or QuikQ drivers will register their cards which will tie directly to your fleet account.
Do my drivers need to use a certain smartphone or tablet setting for Weigh My Truck?
We recommend that your drivers enable their GPS/Location (so it can locate the scale properly). We also suggest that drivers turn off Wi-Fi when using the app.